Our Policies

We are not responsible for claims for injuries or losses a client might incur while traveling, as a result of accident while performing any of the adventure activities, transport or any activity while on travel. We are not responsible for any losses due to theft or any personal losses suffered by the client (The losses may be personal in nature or involve money.)

We take your holidays seriously and are responsible for the service. However in case any shortfall in services (as against what is promised or what can be reasonably expected for such a service) by any hotel or service provider is established, we would stand responsible for making appropriate refunds. (The prerogative of deciding the extent of refunds lies on our service management team)

1. If you cancel the bookings then you are liable to pay 59.5 percent of the total amount deposited to us. (This may vary in some cases as this percentage is dependent on the hotels? cancellation policy as well. ( Some hotels do not refund any money back to customers if cancelled and some offer refunds in the range of 50 percent )
2. The service tax will not be refunded to clients. The extent of refunds will be itinerary specific.

The reservations and cancellation policy will vary as per the itinerary, hotels selected and period of Asia Travel. Please contact our travel buddy to know more.

1. If your booking date is before 28 days of arrival date, then you have to pay 65 percent of the amount. (Some hotels are required to be paid 100 percent of the amount at the time of booking. In such cases, the above percentage can be changed).
2. If your booking date is within 28 days of arrival date you will have to pay 100 percent of the booking amount

We have selected the hotels that have a certain charm and value for a certain segment of guests. We have selected the hotels on the basis of reviews from our partners and have personally visited most of them. We follow a highly sophisticated model to select the hotels (The parameters that are taken into consideration for selecting a hotel are service, cost, cleanliness, location, food and additional value-adds.)

We expressly exclude all hotel options that have suspect management practices, absurdly high tariffs, inappropriate location and not have a very conducive hotel atmosphere

Emails would be sent as a form of communication for a particular tour only. No unnecessary emails will be sent to you in the form of newsletters. We though will keep you updated on the promotions/ offers/ seasons destinations only if you wish. If you have concerns regarding receiving such promotional emails then we will discontinue sending the same to you.

We completely appreciate the privacy of the clients and the trust that clients entrust upon us. So as a matter of our contact management policy, under no circumstances will the contact details be divulged to anyone

Our principal mode of communication is e-mail. All e-mails will be answered on the same day or within a few working hours. We operate 24×7 to serve clients across all geographies and our endeavor is to answer the mails as soon as possible. Our emails are short and crisp and have attachments only if required.